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Complaints Procedures

At Rosehill School, we value the positive relationships we have with our pupils, families and the wider community. We are committed to listening to concerns and resolving issues promptly, fairly and respectfully.

We encourage parents, carers and stakeholders to raise any concerns with us as soon as possible so that we can work together to find a solution. Most concerns can be resolved quickly through informal discussion with the relevant member of staff.

Where a concern cannot be resolved informally, or where a formal complaint is required, Rosehill School will follow its published Complaints Procedure. We are committed to handling all complaints in line with our statutory responsibilities and ensuring that concerns are considered thoroughly and fairly.

If you wish to discuss a concern, please contact the school:

📞 0115 915 5815
✉️ admin@rosehill.nottingham.sch.uk 

In accordance with Section 29(1)(b) of the Education Act 2002, Rosehill School publishes its Complaints Procedure on its website. The policy can be accessed via the Policies page.